{"page":{"id":"01KXDX4CCBRHEWX4N4PMBQXJJK","name":"Prefect Cloud","url":"https://status.prefect.io/","updated_at":"2026-08-27T14:11:29Z"},"incidents":[{"id":"01KYR71393CAE6F42TATC1DRVF","name":"Service disruption for outbound email","status":"resolved","created_at":"2026-07-30T00:33:14Z","updated_at":"2026-07-30T02:17:00Z","resolved_at":"2026-07-30T02:17:00Z","impact":"minor","page_id":"01KXDX4CCBRHEWX4N4PMBQXJJK","incident_updates":[{"id":"01KYRCZ3Q2XFW5GQPK0E72YFK8","body":"This incident has been resolved. Email-related services are fully operational. We apologize for any inconvenience and thank you for your patience.","created_at":"2026-07-30T02:17:00Z","display_at":"2026-07-30T02:17:00Z","incident_id":"01KYR71393CAE6F42TATC1DRVF","status":"resolved","updated_at":"2026-07-30T02:17:00Z"},{"id":"01KYRCVKSKSJDKM686M6ABJP13","body":"A fix has been implemented and we're monitoring the results. Email services should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.","created_at":"2026-07-30T02:15:05Z","display_at":"2026-07-30T02:15:05Z","incident_id":"01KYR71393CAE6F42TATC1DRVF","status":"monitoring","updated_at":"2026-07-30T02:15:05Z"},{"id":"01KYR713930AAA14WDX4RAKBHS","body":"We've identified the root cause of the issue affecting outbound email. Customers signing in with an email magic link may be unable to log in. Email invitations and automation email notifications are delayed. Flow runs and API access are unaffected. We'll post another update when the issue is resolved.","created_at":"2026-07-30T00:33:14Z","display_at":"2026-07-30T00:33:14Z","incident_id":"01KYR71393CAE6F42TATC1DRVF","status":"identified","updated_at":"2026-07-30T00:33:14Z"}]},{"id":"01KYB023QA8XS4WGYRH11BVNTG","name":"Service disruption for logs component","status":"resolved","created_at":"2026-07-24T21:21:19Z","updated_at":"2026-07-24T21:26:55Z","resolved_at":"2026-07-24T21:26:55Z","impact":"minor","page_id":"01KXDX4CCBRHEWX4N4PMBQXJJK","incident_updates":[{"id":"01KYB0CC6KNSXSK3QCRN8HQXZ4","body":"This incident has been resolved. Logs are fully operational. The issue was caused by an edge case in autoscaling, and we've taken steps to prevent recurrence. We apologize for any inconvenience and thank you for your patience.","created_at":"2026-07-24T21:26:55Z","display_at":"2026-07-24T21:26:55Z","incident_id":"01KYB023QA8XS4WGYRH11BVNTG","status":"resolved","updated_at":"2026-07-24T21:26:55Z"},{"id":"01KYB06Z7DXZN33HCN43EVEDJ3","body":"A fix has been implemented and we're monitoring the results. Logs should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.","created_at":"2026-07-24T21:23:58Z","display_at":"2026-07-24T21:23:58Z","incident_id":"01KYB023QA8XS4WGYRH11BVNTG","status":"monitoring","updated_at":"2026-07-24T21:23:58Z"},{"id":"01KYB04NMXPK02B6VKDMYJXGG2","body":"We've identified the root cause and are working on a fix. Logs may continue to be affected until the fix is fully rolled out. We'll post another update when the issue is resolved.","created_at":"2026-07-24T21:22:43Z","display_at":"2026-07-24T21:22:43Z","incident_id":"01KYB023QA8XS4WGYRH11BVNTG","status":"identified","updated_at":"2026-07-24T21:22:43Z"},{"id":"01KYB023QA6BWPT3PZ1CQZ10NE","body":"We're currently investigating an issue affecting our logs service. Users may experience issues viewing logs. Our team is actively looking into the cause, and we'll provide an update as soon as we have more information.","created_at":"2026-07-24T21:21:19Z","display_at":"2026-07-24T21:21:19Z","incident_id":"01KYB023QA8XS4WGYRH11BVNTG","status":"investigating","updated_at":"2026-07-24T21:21:19Z"}]},{"id":"01KY4JNK0BD3SJ3SAG81C8F7R4","name":"Elevated errors and degraded orchestration performance","status":"resolved","created_at":"2026-07-22T09:31:51Z","updated_at":"2026-07-22T09:58:07Z","resolved_at":"2026-07-22T09:58:07Z","impact":"critical","page_id":"01KXDX4CCBRHEWX4N4PMBQXJJK","incident_updates":[{"id":"01KY4M5NZPMR52ZPF1EC2P180H","body":"The issue affecting the Prefect Cloud API and UI has been fully resolved and all services are operating normally, including background processing. We apologize for the disruption.","created_at":"2026-07-22T09:58:07Z","display_at":"2026-07-22T09:58:07Z","incident_id":"01KY4JNK0BD3SJ3SAG81C8F7R4","status":"resolved","updated_at":"2026-07-22T09:58:07Z"},{"id":"01KY4KHCR9J4ZRK85PQE5R3N6C","body":"_The underlying database issue has been resolved and the system is recovering. API error rates are dropping and flow run scheduling is catching up. Some automations and event processing may remain delayed while a backlog clears._","created_at":"2026-07-22T09:47:02Z","display_at":"2026-07-22T09:47:02Z","incident_id":"01KY4JNK0BD3SJ3SAG81C8F7R4","status":"monitoring","updated_at":"2026-07-22T09:47:02Z"},{"id":"01KY4JNK0BZ8ZTM81B6KRQA1BF","body":"_We're investigating elevated errors and degraded orchestration performance affecting Prefect Cloud (US). Some API requests may return errors and flow run scheduling may be delayed. We're actively working to resolve this and will post updates as we learn more._","created_at":"2026-07-22T09:31:51Z","display_at":"2026-07-22T09:31:51Z","incident_id":"01KY4JNK0BD3SJ3SAG81C8F7R4","status":"investigating","updated_at":"2026-07-22T09:31:51Z"}]},{"id":"01KXYG9WXAWYYY3R25KV6GTBC6","name":"Github incident is impacting Prefect Cloud managed execution and Prefect Horizon operations","status":"resolved","created_at":"2026-07-20T00:55:04Z","updated_at":"2026-07-20T01:36:03Z","resolved_at":"2026-07-20T01:36:03Z","impact":"minor","page_id":"01KXDX4CCBRHEWX4N4PMBQXJJK","incident_updates":[{"id":"01KXYJMY0YRBKDNF4RF24WJR6R","body":"As of 9:25pm ET, we're seeing error rates and latency recover on Github-related operations.  Although their incident is still active, the impact on Prefect Cloud is resolved.","created_at":"2026-07-20T01:36:03Z","display_at":"2026-07-20T01:36:03Z","incident_id":"01KXYG9WXAWYYY3R25KV6GTBC6","status":"resolved","updated_at":"2026-07-20T01:36:03Z"},{"id":"01KXYG9WXAP3QGFRARKEKG1HX0","body":"This is an advisory incident, please track the status of Github at [https://www.githubstatus.com](https://www.githubstatus.com/)/.","created_at":"2026-07-20T00:55:04Z","display_at":"2026-07-19T23:50:00Z","incident_id":"01KXYG9WXAWYYY3R25KV6GTBC6","status":"monitoring","updated_at":"2026-07-20T00:59:51Z"}]},{"id":"01KXNTZW43CADKWQDFRQADQC5N","name":"Elevated Error Rates","status":"resolved","created_at":"2026-07-16T16:08:40Z","updated_at":"2026-07-17T16:28:57Z","resolved_at":"2026-07-17T16:28:57Z","impact":"minor","page_id":"01KXDX4CCBRHEWX4N4PMBQXJJK","incident_updates":[{"id":"01KXREHQK1AW8E64DKD8T48B9A","body":"Between roughly 15:50 and 16:15 UTC, some requests intermittently returned errors. Execution of flows and tasks was unaffected. Service returned to normal by ~16:15 UTC.","created_at":"2026-07-17T16:28:57Z","display_at":"2026-07-17T16:28:57Z","incident_id":"01KXNTZW43CADKWQDFRQADQC5N","status":"resolved","updated_at":"2026-07-17T16:28:57Z"},{"id":"01KXNTZW43EM23PS96XJJAWQRV","body":"We are investigating an issue causing intermittent errors when loading flow run lists and details in the UI and API. Other Prefect Cloud functionality - including flow run execution, scheduling, and task orchestration - is not affected, and your workflows continue to run normally.\n\nAffected requests may return a 503 error and can be retried. Our engineering team has identified the source and is actively working on remediation. We will provide another update shortly.","created_at":"2026-07-16T16:08:40Z","display_at":"2026-07-16T16:08:40Z","incident_id":"01KXNTZW43CADKWQDFRQADQC5N","status":"identified","updated_at":"2026-07-16T16:08:40Z"}]}]}